PRIVACY POLICY

www.entropia.cr is a virtual platform that sells physical / tangible or digital items for the home, such as but not limited to: textiles, fabrics, wall hangings, pillows, botanical illustrations, wallpapers, virtual material, as well as of biodiversity in murals, labels, invitations and for third parties (physical or legal) that contract the services, therefore, this Privacy Policy is made available to its users, the objective of which is to inform them about the use of the data and information they provide only through this website.

Respecting customer privacy is important to us and we will act responsibly with your information. We will not sell, trade, rent or share your information to unauthorized third parties, however, the user expresses his knowledge and acceptance that the information may be shared with the staff of Well Designed Productos SRL or its suppliers, however, these collaborators may share it with third parties or use it for other purposes, so Well Designed Productos SRL will implement and comply with the necessary controls. Well Designed Products SRL is committed to maintaining the privacy of the information provided and will only disclose it to third parties if required by a competent judicial authority.

This website is the property of Well Designed Productos SRL, a Costa Rican company, owner and administrator of the website www.entropia.cr, hereinafter Entropía, where we will use the information to confirm, process and track your articles, or to communicate with you by mail. email, post or phone if we have any concerns about your purchase. When you enter your email address or subscribe to our newsletter, we contact you to inform you of new articles, promotions, sales and events, however, users will have the possibility to request exclusion in the offer or promotion of those others services.

Users of the website www.entropia.cr can modify and update their information at any time as long as the information previously provided is truthful. In the event that it is necessary to revoke the acceptance of the terms and of use and privacy policies, you may do so at the email hello@majorodriguez.cr, expressly indicating the reasons that motivate the decision. On the other hand, users express their acceptance that Well Designed Products SRL may review and modify the terms of use and privacy policies at any time, therefore users must periodically verify said information.

By accessing or using this website, you agree to this privacy policy and terms. The information or additional material that users send through the website, such as but not limited to comments, questions, suggestions, will be considered non-confidential information, so Well Designed Productos SRL may dispose of said information.

Although Well Designed Productos SRL has implemented the appropriate security measures in order to prevent the information from being used improperly or unauthorized, the user acknowledges that these might not be enough, so Well Designed Productos SRL will not be responsible for the accidental and involuntary loss of said information at the hands of new technologies or computer hackers.

TERMS AND CONDITIONS OF THE SERVICE

By purchasing any Product or Service from our website www.entropia.cr (hereinafter the “Website”) and / or using or accessing the information displayed therein, you agree to have studied and understood all the terms and conditions of the service described in this document (hereinafter “Terms and Conditions”) such as, but not limited to, conditions of use, means for notifications and disclaimer clauses; and declares to agree with each one of them.

WELL DESIGNED PRODUCTS LIMITED LIABILITY COMPANY, with its commercial name ENTROPÍA (for the purposes of this document known as “COMMERCE”) provides the services of this Website, subject to the Terms and Conditions included in this document and in our Policy of Privacy and Informed Consent. Therefore, read these documents carefully and any questions you have in relation to them can write to us at hello@majorodriguez.cr

You agree to follow the instructions for the correct use of the Site and, therefore, of the services offered therein. If you do not agree with these Terms and Conditions, please do not access or use the site www.entropia.cr, its material, its information and / or the services offered by this means.

The Terms and Conditions of the service, as well as our Privacy Policy and may be modified at any time in the future. For this reason, the use of the services of www.entropia.cr at a time after these modifications have been made, implies that the User accepts them. It is the User’s obligation to be attentive to any change or modification to study it prior to the new use of the Website and / or its services.

CLAUSE ONE: The operator of the Site

The website www.entropia.cr is operated by the company WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, identification number 3102803734, with the email hello@majorodriguez.cr and domiciled in Heredia, Costa Rica.

SECOND CLAUSE: The User

To use some of the Services provided by WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its trade name ENTROPÍA, through the site www.entropia.cr, the person may have to register (hereinafter “Registered User”). In other cases, the person may access the Services without being registered (hereinafter “Visiting User”).

However, any person who wishes to use the Services must be of legal age in accordance with Costa Rican legislation (18 years), must have the legal capacity to contract, must provide the information required to be able to provide the Services and must state that they have read, understood and accepted the Terms and Conditions of the service as well as our Privacy Policy.

Registered Users and Visiting Users may be named jointly and for what applies to both equally, as the “User”).

WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA, will require, for the purposes of creating the Registered User account, at least the following information: name, surname, email, telephone, username under which the User will participate on the Website, as well as any other information that may be requested by WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA for the purpose of providing the Service. The User’s email will be the Registered User identification for the purpose of accessing WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA. For this reason, it will not be possible to change the email address of the account.

Users must provide truthful and accurate information and guarantee that the data they provide is sufficient to be identified and / or located. Any inaccuracy that prevents identifying or locating the User, as well as any false information provided, will empower COMMERCE to proceed with the cancellation of the Services and the immediate elimination of the account, in the case of Registered Users.

WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA, may proceed to close the Registered User’s account at its sole discretion, for which it should only communicate said decision to the email indicated by the Registered User in their personal data.

Navigation in certain sections of our Website may or may not, at the sole discretion of WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its trade name ENTROPÍA, be subject to prior registration of the User as a Registered User.

THIRD CLAUSE: About the Services

The services offered by WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its trade name ENTROPÍA on its website www.entropia.cr are the following (for the purposes of this document the “Services”):

Online Product Purchase: Through the Website, the User may purchase WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA’s own Products, under its trade name ENTROPÍA or from various suppliers.

Information: WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA may make communications regarding its Products and / or the store, about purchases made by the User, as well as any other communication or display of information that WELL DESIGNED PRODUCTS SOCIEDAD DE LIMITED LIABILITY, with its trade name ENTROPÍA deems pertinent, at its sole discretion.

FOURTH CLAUSE: Limitations and exclusions to the Services

4.1 Description and photography of the product. The photographs of the Products offered on the Website show the actual colors corresponding to the Products. However, the colors that the User will see when accessing the Website will depend on the calibration of their monitor. Therefore, we cannot guarantee that the colors shown on each User’s monitor are identical to those of the Product. Images are also used for illustrative purposes to show the products, so that the proportions, materials, trim colors, could be different from reality. Likewise, it is essential that the User carefully read the descriptions of the Products as well as the purchase conditions before placing the order. This, in order to clearly understand the terms, conditions and restrictions that may apply to each Product.

4.2 Stock of the Product. The User understands and accepts that the possibility of finalizing the sale of the Product depends on the number of stocks of the Product that is kept in inventory. Prior to the confirmation of the transaction, the client will be informed about the availability of the required Product units.

4.3 Warranty. Our Products are guaranteed for 30 business days from receipt of the Product. For the purposes of enforcing the guarantee, the procedure indicated in clause EIGHT must be followed. As well as the change policy found on our website: www.entropia.cr

4.4 Right of withdrawal. In accordance with the Regulations to the Law for the Promotion of Competition and Effective Defense of the Consumer, the consumer will have a right of withdrawal that may be enforced within 8 business days following receipt of the good. For the purposes of enforcing it, the procedure indicated in clause SEVEN must be followed.

FIFTH CLAUSE: Prices and payment method

The prices of the Products displayed are indicated in US dollars, legal currency of the United States of America. Any other cost associated with the purchase, such as, but not limited to shipping services, taxes, fees or contributions, gift wrapping services or any other that WELL DESIGNED PRODUCTS LIMITED LIABILITY COMPANY may offer to its Users, with your name comercial ENTROPÍA, at its sole discretion, will be charged separately and will be indicated on the purchase order to be canceled.

The User may pay for their orders online through their credit cards. Said payment must be accredited before the Product is dispatched.

At the end of the online purchase process, the User will always receive a purchase confirmation and a confirmation from the payment processor to their registered email. The digital invoice of the purchase will be sent by the same means.

It is essential, for the purposes of making the purchase, that the User verifies all the data on the items that he wishes to acquire in order not to incur errors, that he correctly inserts all the information required for the delivery of the Product, and that he understands and accept the terms and conditions of purchase.

WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its commercial name ENTROPÍA will not be responsible for problems derived from failures in the payment processor system and / or the bank through which the payment is intended to be made, in which case the User must contact his service provider to correct the problem and be able to make the purchase in question.

SIXTH CLAUSE: Sending and receiving the order

COMMERCE will send orders for Products within the agreed Territory, in accordance with the terms established in the section on “shipping policies and delivery times”. The Delivery Period will be calculated based on the business hours that will be from 8:00 a.m. to 5:00 p.m. No deliveries will be made on non-business holidays, unless expressly indicated on the Website.

Shipping costs, as well as any other expenses related to the order, will be paid together with the final amount of the order. Shipping costs will be paid by the User and will be calculated in accordance with the delivery destination and the number of units, weight and dimensions of the Products purchased. Shipping costs will be detailed throughout the purchase process and the buyer will have the possibility to review and approve the total cost before finalizing their purchase.

The delivery of the orders will be made at the delivery address freely designated by the User within the Territory and within the established Delivery Term. WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its trade name ENTROPÍA, will not assume any responsibility when the delivery of the Product cannot be executed as a result of the inaccuracy or falsity of the data provided by the User, due to the absence of the recipient, or due to any other cause beyond the responsibility of COMMERCE.

The User will be responsible for reviewing the package at the time it is delivered. This in order to verify that you have received all the Product for which you paid and that it is delivered in good condition. Likewise, you must sign the receipt of the Product. If for any reason the Product received is incomplete or damaged, the User should not receive the package and should notify WELL DESIGNED PRODUCTS SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its trade name ENTROPÍA, about the situation that occurred so that it can investigate the situation and resolve the problem. trouble. The Product must be received by the User or by a person of legal age.